Highland Market under new ownership
By Gwen Snell
Freelance Journalist
Cyndy Harris became the sole proprietor of the Highland Market in Delia when she took over from the previous owners, which was a four-way partnership. Harris’s decision was not taken lightly, but she saw the value of the community and recognized the need for the local “corner store.” Her motivation was straight and to the point. “To keep the store open for residents of Delia.”
While Harris admits that owning a business can be demanding, she is no stranger to running her own company and credits her staff at Highland Market for being very capable and helpful with the day-to-day operations. She employs three part-staff to provide coverage Monday to Friday from 10 to 6 p.m., and Saturdays from 11 to 5 p.m. Highland Market is closed on Sundays and statutory holidays.
Stock consists of those daily essentials that people may need from time to time or even on short notice. Inventory includes everything from band-aids to bread, milk, eggs, pet food, snack items, batteries, automotive and oil products. It is your locally owned and operated convenience store where you can stop in for an ice cream cone in the summer or even a bottle of wine for your evening meal.
Harris is looking to make a few changes in the store in terms of additional products or healthy options. However, she emphasized that she is also taking time to learn more about what the community wants and needs from her business. She wants to “remain flexible and listen to her customers and make changes as needed.” Harris also values her staff. “Staff who stayed on have been a great help and knowing what the community wants.”
One area that Harris would like to see improved is the supply chain and her ability to provide better products at affordable costs. Her comment is a reflection of her sincere intent to operate her business within the community long term.
When asked about the response since taking over the business earlier this fall, Harris did not hesitate to say that she is “very pleased with community support and response.”
Cyndy Harris is a resident of the area, residing in Hanna. She is the owner and operator of Orchid Embers Spa, which just celebrated nine years in business. Together with her husband, Shawn, they have raised two daughters and enjoy the benefits of living and working in the area.